<oembed><type>rich</type><version>1.0</version><title>Maria2000 wrote</title><author_name>Maria2000 (npub13k…5wg2a)</author_name><author_url>https://nostr.now/npub13kwjkaunpmj5aslyd7hhwnwaqswmknj25dddglqztzz29pkavhaq25wg2a</author_url><provider_name>njump</provider_name><provider_url>https://nostr.now</provider_url><html>You might try contacting them thru the app support.  I used their callback feature once, a real human called me back within 15 mins.</html></oembed>