Dear support,
You sent me an automated 'Delivery is due today' gumpf from "support@spatulacity".
Then, when I replied saying "where's my delivery?", you said:
"From: Spatula City Support <support@spatulacity.com>
Reply-To: Spatula City Support <support@spatulacity.com>
To: Sam x <sam.x@gmail.com>
...
Subject: [DO NOT REPLY] - How to Contact Us 🙋♀️🙋♂️
***This is an AUTOMATED message.***
Hey spatula friend,
We're so sorry, the email address you've responded to is only used =
for outgoing messages. We'd still like to help, though!
To get in touch with our Customer Support Team, <b>please create a new ticket</b> using our <a href="https://heresafuckingchatfuckbot.spatulacity.com">AI Assistant.</a>
It is 2025.
1. Learn about reply-to: and from: fields. They are there for good reasons. Have been there these past TWENTY FIVE YEARS, at the very least.
2. Don't send mechanised shite from your support email address. No, not "just a bit", fuck me, can you be any more stupid? NONE. It must be for people, from people. That's it. No more.
3. Don't send me a email in reply to say you are not going to reply. Either pony-up and pay the people to handle email, or SHUT DOWN the fucking email channel. How the fuck dare you fucking send me fucking emails, but refuse to read my (much shorter, emojii-free direct and to the fucking point) replies?
4. AI Assistant?
Really?
cunts
#support #email #lateStageCapitalism #rant #reply-to #noreply