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2025-02-03 14:18:00 UTC

Dominic πŸ‡ͺπŸ‡Ί πŸ³οΈβ€πŸŒˆ πŸ‡ΊπŸ‡¦ on Nostr: One use case that seems like it should be an obvious fit for #AI is customer service. ...

One use case that seems like it should be an obvious fit for #AI is customer service. Just point an #LLM at your FAQs, and you can head off half of your incoming calls before they hit your phone firewall. Job done, right?

Well, maybe not. It's not like we haven't tried that sort of thing with humans. It might be worth checking how that went… https://findthethread.blog/Get-The-Robot-Off-The-Phone/