Uber cuts 10% of customer-service jobs and, for the first time, blames AI
[https://thenextweb.com/news/uber-customer-service-layoffs-10-percent-ai?utm_source=flipboard&utm_medium=activitypub ](https://thenextweb.com/news/uber-customer-service-layoffs-10-percent-ai?utm_source=flipboard&utm_medium=activitypub )
Posted into Sustainability [@sustainability-thenextweb](https://flipboard.com/@thenextweb/sustainability-t09g37c2z )