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2026-07-23 20:43:34 UTC
in reply to

RalfMaximus on Nostr: If you have time (and care enough) leave them feedback. I had a terrible experience ...

If you have time (and care enough) leave them feedback.

I had a terrible experience on Kohler.com trying to order a part. Eventually I gave up because their AI agent made the transaction impossible. Note that I've ordered thousands of dollars of equipment from them in the past. But not this time.

I emailed their support line and got a nice acknowledgement that yeah, they're having trouble. If enough people do that...