Alda Vigdís on Nostr: I've reached the conclusion that businesses and government organisations are so used ...

I've reached the conclusion that businesses and government organisations are so used to and accepting of any bespoke or turn-key software they use having the worst UX imaginable because they assume it is a better deal to work around the issues in perpetuity than getting a 50.000 kr invoice for daring to ask the vendor to fix it.

And yes, that's the invoice for the phone call, not the fix itself.