Ya lo dice Matt Levine:
"I have said before that one of the best services a retail broker can provide is not answering the phones during a crash. The theory here is that self-directed retail investors are bad at timing the market: When the market crashes, they rush to sell, and they tend to sell at the bottom. A broker who simply doesn’t answer the phone does the important service of preventing her customers from selling."
🔒 https://www.bloomberg.com/opinion/articles/2024-08-05/the-good-trades-have-gone-bad
🔓 https://archive.ph/O3PoT