- Volunteer operators are stretched thin
- Coverage dropped to 1 moderator per 8,700 active accounts (down from 1:3,500 in 2025)
- 75% of instances have <16 hrs of daily moderation coverage; only 6.8% offer 24/7
- Newcomer moderators plummeted from 34% (2023) to 7% (2026)
- 41% report burnout or feeling close to it.
We need sustainable peer-support models to protect volunteer well-being
