She wanted to go over her texts from Apple with me to see which ones were scams (all of them?) and I showed her how to mark texts as junk. This was empowering for her!
Steve had been waiting patiently this whole time but just kind of staring at me, patiently, but staring. He had a brand new smartphone and pre-paid minutes that he'd bought from the Dollar Store and needed help setting it up. He'd had a smartphone before but not in a while. He had a laptop but he barely used it.