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2026-05-06 08:13:14 UTC
in reply to

Pionir on Nostr: I've thought since the big 80s privatisations that customer service is the opposite ...

I've thought since the big 80s privatisations that customer service is the opposite outcome of what free markets produce as its a race to the bottom, except for retail, but retail only really works because so many costs are externalised.

If those free markets were circular economies then there might be different outcomes however.